We'll handle it for you.

We'll handle it for you.

Inventory Management

Serving as a strong partner in both support and consultation,
BrightKey offers solid infrastructure support to clients through
our Information Technology team. We use a variety of systems,
software, and partners to develop the best solution for each client’s
needs. From fulfillment and customer care to digital document
management, our IT team creates customized processes and
procedures for all client programs and manages the seamless
integration and movement of data between systems.

Warehouse Management System

    • Ability to manage multiple inventories
    • Customization of packing slips
    • Email notification

Digital Document Management

    • High-speed digitization
    • Hardcopy mail to digital format
    • Intelligent and secure storage
    • Smart document management

BrightKey’s Inbound Phone System

    • Cloud-based
    • Insight through metrics reporting
    • Multichannel capabilities, including text and webchat
    • Interactive voice recognition (IVR)

BrightKey’s Outbound Phone System

    • Central database
    • Dynamic, flexible caller scripting
    • Predictive (progressive) dialing options
    • Visual call recycling
    • Comprehensive reporting

AMS and CRM Support
IT Capabilities

WHY BRIGHTKEY?

Support provides clients peace of
mind—whether it’s customized
development, recommendations, or
consultation.

    • Support tailored to the specific needs
      of the client
    • Experienced and up to date on the full
      range of AMS & CRM platforms
    • Strong EDI and API partnerships
    • Dedicated Business Solutions team
      for streamlining processes and
      procedures

Speak with one of our experts today.

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CERTIFICATIONS

WBENC Certified Women’s Business Enterprise (WBE)

WOSB since 2012

SOC 1 SSAE 18 Type II Audit Certification Warehousing, Fulfillment, and Mail Processing Services

SOC 2 Type II Audit Certification Warehousing, Fulfillment, and Mail Processing Services

PCI-DSS Level 2 Service Provider