We'll handle it for you.

We'll handle it for you.

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Pick Pack & Ship

Warehousing and distribution is the flagship support that BrightKey
has provided since 1988, now handling fulfillment for more than
200 organizations and shipments of more than 40,000 orders per
month. BrightKey tailors each program to client specifications
and can manage daily order files as a standalone service or fully
integrated with customer care and order entry support. Our
customizable Warehouse Management System keeps variance at less than 0.5%, and clients have round-the-clock access to inventory reports and order tracking via our online Client Service Center.

Warehousing and Distribution

    • Location: Facilities strategically located in Maryland between
      Baltimore and Washington, DC
    • Size: More than 200,000 square feet of warehouse and office
      space, with over 20,000 individual pallet locations and room for
    • Products fulfilled: Personalized certificates, cards, letters, and
      custom kits; book fulfillment and publications fulfillment; exhibit booths, promotional items, and conference materials; brochures and posters;
      merchandise…and more!

Inventory Management

    • State-of-the-art in-house technology
    • Physical inventory and cycle count options
    • System tailored to each client’s unique requirements
    • Bar coding on shipping label for automated fulfillment process
    • Customized packing slips with client branding
    • Standard and customized reporting options
    • Quick-access order tracking from Client Service Center
    • 24/7 access to inventory, orders, and reports
    • Automated email order confirmation with tracking information


A strong commitment to fulfillment
excellence…with the experience to
deliver world-class service.

    • Fast turnaround from same day
      to 48 hours
    • Unparalleled order accuracy of
      more than 99%
    • Dedicated project teams, with
      cross-training for peak periods
    • Designated “Quick Pick” areas
      for fast moving items
    • Distributor support for Amazon
      and other resellers

Speak with one of our experts today.

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WBENC Certified Women’s Business Enterprise (WBE)

WOSB since 2012

SOC 1 SSAE 18 Type II Audit Certification Warehousing, Fulfillment, and Mail Processing Services

SOC 2 Type II Audit Certification Warehousing, Fulfillment, and Mail Processing Services

PCI-DSS Level 2 Service Provider