BrightKey handles major government contracts, with nationwide support services both onsite and offsite. Decades of experience lead to workflow analyses that free up budget by reducing labor associated with our support. Through automation technology, we’ve shortened time-in-process and improved productivity.
Serving federal, state, and local agencies
We have Top Secret Facility Clearance and hold a MAS Category 561499M GSA and 541614 contract for Mailroom Administrative Support Services, Mail Screening & Inspection Services, and Transportation and Logistics Services, respectively.
From a friendly hello to accurate, secure data entry and timely follow-up, BrightKey’s customized call center services include professional handling of inbound and outbound calls, email, mail, and webchat.
BrightKey works with each client to understand its products and services, and provides in-depth training to the contact center team. We reflect your values and match the personality of your customers. Services can be scaled for peak processing and special projects.
FULL MENU OF INTEGRATED SERVICES:
For high-profile organizations at risk of receiving mail and packages containing harmful substances, BrightKey provides secure, expert screening. We work onsite at your facility or at our offsite locations using state-of-the-art negative pressure mailrooms.
Using real-time detection technology, our team inspects mail and packages for hundreds of visible and trace threat elements before transporting the mail to you.
ADDRESSING ALL YOUR SAFETY NEEDS:
From clerks to operations managers, BrightKey assembles a trustworthy, versatile team to run a full-service mail center at your site. You get what it takes to keep your organization running smoothly: mail sorting and delivery, printing, copying, courier service, administrative support, and special event coordination.
Count on operational efficiencies and consistent service from a highly skilled staff that’s cross-trained for backup, with the scalability to cover peak periods.
WORKING SEAMLESSLY AT YOUR SITE:
When you’re talking customized mailings for which every letter and every packet needs to reach its intended recipient, our Mail Processing Center provides unmatched speed and quality. That’s our no-spoilage commitment.
Database programming for flexible personalization means you can incorporate complex, decision-based customization, including variable text, logos, and other images. And our list processing increases deliverability and your best option for postal savings.
ADDING AN EXPERT PERSONAL TOUCH:
Put an end to the high cost of filing, misfiling, refiling, and recreating lost documents. BrightKey evaluates your need for end-to-end digital document management, including workflow development, implementation, and validation. Our Digitization Roadmap takes you from secure mail pickup to encrypted delivery.
A cost-effective solution for a distributed workforce, electronic records management offers advantages of enhanced security, reduced storage, regulatory compliance, and green stewardship.
COMPLETE DIGITIZATION SERVICES:
Warehousing & Fulfillment
Warehousing and fulfillment is the flagship service
that BrightKey has offered since 1988. We now provide fulfillment for more than 100 organizations and shipments of over 120,000 orders per month.
From publications to promotional items, BrightKey ships personalized certificates, collateral, binders, custom kits, bulk orders, and more. We can fulfill your standalone orders or integrated programs with order entry support and customer care. Fast turnaround within 24-to-48 hours!
FULL MENU OF INTEGRATED SERVICES:
GSA Schedule, GPO IDIQ,
and NAICS codes.
Commercial Printing (except Screen and Books)
Couriers and Express Delivery Services
Local Messengers and Local Delivery
General Warehousing and Storage
Other Warehousing and Storage
Data Processing, Hosting, and Related Services
Process, Physical Distribution, and Logistics Consulting Services
Office Administrative Services
Facilities Support Services
Private Mail Centers
All Other Business Support Services
*Maximum number of employees
MAS SIN: 561499M:
Mail Management, Systems, Processing Equipment, and Related Solutions
MAS SIN: 541614:
Transportation and Logistics Services
C951M Onsite Services Umbrella Contract